How do I deal with a difficult boss or coworker?
Stay calm, focus on specific behaviour, communicate clearly and escalate when needed.
Difficult working relationships are common, and a calm, practical approach usually helps most. Focus on behaviour and work outcomes, not personalities.
Try to understand the other person's pressures and style.
Communicate clearly
Choose a private, calm moment and describe the specific issue and its impact: "When deadlines change without notice, I struggle to plan. Can we agree on a process?"
Keep records
Note dates and details of serious problems, and keep communication in writing where helpful.
Escalate when needed
If the behaviour continues or is harassment or bullying, talk to HR or a senior manager. Look after your wellbeing and seek support from trusted colleagues.
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